Courses / Workday Consultant
Live · online Placement-backed

Workday Consultant

Live, instructor-led training designed to get you hired — you pay only after placement.

★★★★★4.9 · 110 student reviews· 2,400+ careers launched across CareerCracker
Duration
90 Hours
Format
Live online
Timings
8:30–9:30 PM
Level
All graduates

// Why this track

A high-demand career that doesn't need coding

Every company running IT needs people to manage incidents, changes and operations. STOM puts you on that path — fast.

In constant demand

Service management roles exist in every bank, IT firm and enterprise — stable, recession-resistant career paths.

Open to any graduate

No programming background needed. Ideal for non-technical grads and professionals switching into IT.

Clear growth ladder

Move from analyst to manager — incident, problem, change and transition leadership roles up to ₹36 LPA.

// What you'll master

Skills that map to real job descriptions

Incident Management Major Incident handling & bridge calls Problem Management & RCA Change & Release Management Service Transition Knowledge & CMDB SLA / OLA management ITIL 4 framework Stakeholder communication Reporting & dashboards

// Curriculum · 8 modules · 48 lessons

Built to mirror Day 1 on the job

Live sessions, real tickets and hands-on workflows — not theory dumps.

01Workday Fundamentals+

Understand the platform and how enterprises use it.

  • Workday architecture & tenants
  • Navigation & worklets
  • Workday terminology
  • Supervisory organizations
  • Staffing models
  • Implementation lifecycle
Hands-on:Navigate a Workday tenant and map an organization structure.
02Core HCM Configuration+

Configure the heart of Workday HR.

  • Organizations & hierarchies
  • Jobs & positions
  • Worker data & transactions
  • Locations & cost centers
  • Effective dating
  • Mass actions
Hands-on:Configure a supervisory org with jobs and positions.
03Business Processes & Security+

Control how work flows and who can do it.

  • Business process framework
  • Steps, approvals & conditions
  • Notifications
  • Security groups & domains
  • Configurable security
  • Delegations
Hands-on:Configure a hire business process with approvals and security.
04Compensation & Benefits+

Set up pay and benefits structures.

  • Compensation packages & grades
  • Compensation eligibility
  • Benefits plans & enrollment
  • Allowances & one-time payments
  • Comp review processes
  • Reporting on comp
Hands-on:Build a compensation package and assign it to a worker.
05Reporting & Calculated Fields+

Get answers out of Workday.

  • Standard vs custom reports
  • Report types & data sources
  • Calculated fields
  • Filters & prompts
  • Sharing & scheduling
  • Dashboards
Hands-on:Build a custom report with calculated fields.
06Integrations+

Connect Workday to other systems.

  • Integration overview
  • Enterprise Interface Builder (EIB)
  • Inbound & outbound integrations
  • Workday Studio basics
  • Web services overview
  • Error handling
Hands-on:Build an EIB integration to load worker data.
07Recruiting & Talent (Overview)+

Round out the suite.

  • Recruiting process
  • Job requisitions & candidates
  • Talent & performance basics
  • Succession overview
  • Learning overview
  • Configuration touchpoints
Hands-on:Configure a job requisition and recruiting process.
08Capstone Configuration Project+

Pull it all together.

  • Requirements gathering
  • Tenant configuration
  • Business process build
  • Reporting & security
  • Testing & validation
  • Handover documentation
Hands-on:Configure a tenant scenario end-to-end and document it.

// Tools you'll use

Hands-on with industry platforms

ServiceNow ITIL 4 Jira Service Management BMC Remedy CMDB Dashboards & Reporting

// Where it leads

Roles you'll be ready for

Incident Manager₹8–14 LPA
Major Incident Manager₹12–20 LPA
Problem Manager₹10–18 LPA
Change Manager₹12–22 LPA
Service Transition Manager₹16–36 LPA
Service Operations Lead₹10–20 LPA

// Proof

STOM graduates, placed

"I completed STOM at Career Cracker and now work as a Major Incident Manager at Infosys. The course was industry-focused, detailed and full of real-world insights — highly recommended for advancing in IT management."

AW
Aayushi Waghmare
Major Incident Manager · Infosys
₹14 LPA
package

"STOM transformed my career. I landed a Change Manager role at Wipro. It covered incident, problem and change management with a practical approach and strong instructor support — perfect for IT managerial roles."

PS
Pragya Singh
Change Manager · Wipro
₹16 LPA
package

// Transparent fees

Pay ₹15,000 to start. The rest, only after you're placed.

No lakhs upfront. Your placement fee applies only once you have a confirmed offer with a verified salary — and it's payable in instalments.

STEP 01

₹15,000

One-time onboarding fee to join your batch and access the portal. That's all you pay to begin.

STEP 02

₹0 during training

Learn, build and interview with full placement support — nothing more is due while you're job-hunting.

STEP 03

Pay after placement

Once you're hired with a verified salary, the placement fee applies — in instalments, scaled to your package.

// Questions, answered

STOM — common questions

Do I need a coding or IT background?+
No. STOM is built for any graduate, including non-technical and career-switching candidates. The skills are process- and management-focused, not programming.
What are the class timings?+
Live weekday evening sessions, roughly 8:30–9:30 PM IST, so you can attend alongside a job or college. Sessions are interactive — never just recordings.
What happens if I'm not placed?+
Placement support — referrals, interview scheduling and prep — continues until you hold an offer. And you only pay the placement fee after you've actually been hired.
How much is the total fee?+
You pay ₹15,000 to start. The remaining placement fee applies only after you're placed, is scaled to your salary bracket, and can be paid in instalments. Our team will walk you through the exact slab on your demo call.
Will I get a certificate?+
Yes — you receive a CareerCracker completion certificate, plus a portfolio of real service-management work to show employers.

Ready to start with STOM?

Book a free demo class, see exactly how we teach, and get your placement plan — before you pay anything beyond ₹15,000.

Preview note: "Enroll now" and "Download brochure" on the live site connect to your existing cart, Razorpay checkout and brochure file for this course — unchanged. Course facts, fees and student outcomes reflect your real STOM track.