1. Introduction
CareerCracker Academy ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. By using our website and services, you consent to the practices described here.
2. Information we collect
- Details you provide: name, email, phone number, course interests and any information you submit through enquiry or enrollment forms.
- Enrollment & payment data: records of your course, batch and fees. Card and payment details are handled directly by our payment provider, not stored by us.
- Usage data: pages visited, device and browser information, and similar analytics collected automatically.
3. How we use it
- To process enrollments, deliver courses and provide placement support.
- To respond to your enquiries and send service and demo-related communications.
- To share relevant updates and offers, where you have agreed to receive them.
- To improve our website, courses and services, and to meet legal obligations.
4. Cookies
We use cookies and similar technologies to keep the site working, remember preferences, and understand how it's used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
5. Sharing & disclosure
We do not sell your personal information. We may share it only with: our payment provider to process fees; hiring partners for placement purposes, with your consent, as part of our placement support; service providers who help us operate (such as hosting, email and analytics) under appropriate confidentiality obligations; and authorities where required by law.
6. Data security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your data and review our practices regularly.
7. Your rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or delete it, or withdraw your consent to marketing communications. To exercise these rights, contact us using the details below and we will respond within a reasonable time.
8. Data retention
We retain personal information for as long as needed to provide our services, maintain enrollment and placement records, and comply with legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
9. Children's privacy
Our services are intended for adults and students of working age. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version. Material changes will be communicated where appropriate, and continued use of the services indicates acceptance of the updated policy.
11. Contact
For privacy questions or requests, contact info@careercracker.com or +91 77188 15589, CareerCracker Academy, Mumbai, India.