Courses / Database & Business Intelligence
Live · online Placement-backed

Database & Business Intelligence

Live, instructor-led training designed to get you hired — you pay only after placement.

★★★★★4.9 · 110 student reviews· 2,400+ careers launched across CareerCracker
Duration
59 Hours
Format
Live online
Timings
8:30–9:30 PM
Level
All graduates

// Why this track

A high-demand career that doesn't need coding

Every company running IT needs people to manage incidents, changes and operations. STOM puts you on that path — fast.

In constant demand

Service management roles exist in every bank, IT firm and enterprise — stable, recession-resistant career paths.

Open to any graduate

No programming background needed. Ideal for non-technical grads and professionals switching into IT.

Clear growth ladder

Move from analyst to manager — incident, problem, change and transition leadership roles up to ₹36 LPA.

// What you'll master

Skills that map to real job descriptions

Incident Management Major Incident handling & bridge calls Problem Management & RCA Change & Release Management Service Transition Knowledge & CMDB SLA / OLA management ITIL 4 framework Stakeholder communication Reporting & dashboards

// Curriculum · 8 modules · 48 lessons

Built to mirror Day 1 on the job

Live sessions, real tickets and hands-on workflows — not theory dumps.

01Database Fundamentals & SQL+

Start with the language of data.

  • Relational concepts
  • SELECT, WHERE, ORDER BY
  • Joins
  • Aggregations & GROUP BY
  • Constraints & keys
  • Transactions basics
Hands-on:Write queries to answer business questions across tables.
02Advanced SQL & Optimization+

Go beyond the basics.

  • Subqueries & CTEs
  • Window functions
  • Stored procedures & views
  • Indexes & performance
  • Query plans
  • Optimization techniques
Hands-on:Optimize slow queries and build reusable views.
03Data Modeling & Warehousing+

Design data for analytics.

  • Normalization & schemas
  • Star & snowflake schemas
  • Fact & dimension tables
  • Data warehouse concepts
  • Slowly changing dimensions
  • Modeling best practices
Hands-on:Design a star schema for a reporting use case.
04ETL & Data Pipelines+

Move and shape data reliably.

  • ETL vs ELT
  • Extraction & staging
  • Transformations
  • Loading & scheduling
  • Data quality checks
  • Pipeline tooling overview
Hands-on:Build a simple ETL pipeline that loads a warehouse table.
05BI Tools (Power BI / Tableau)+

Turn the warehouse into insight.

  • Connecting to data sources
  • Data modeling in BI tools
  • Measures & calculations
  • Core visualizations
  • Filters & interactivity
  • Publishing
Hands-on:Connect a BI tool to your data and build core visuals.
06Dashboards & KPIs+

Build what leaders look at.

  • Dashboard design
  • Defining KPIs
  • Drill-downs & slicers
  • Performance & refresh
  • Storytelling
  • Self-service BI
Hands-on:Build an executive KPI dashboard.
07Reporting & Analytics+

Deliver answers at scale.

  • Operational vs analytical reporting
  • Scheduled reports
  • Ad-hoc analysis
  • Row-level security
  • Distribution
  • Governance basics
Hands-on:Produce a governed, scheduled report set.
08Capstone BI Solution+

End to end.

  • Requirements & data sourcing
  • Modeling & ETL
  • Dashboard build
  • KPIs & insights
  • Testing
  • Presentation
Hands-on:Deliver an end-to-end BI solution from raw data to dashboard.

// Tools you'll use

Hands-on with industry platforms

ServiceNow ITIL 4 Jira Service Management BMC Remedy CMDB Dashboards & Reporting

// Where it leads

Roles you'll be ready for

Incident Manager₹8–14 LPA
Major Incident Manager₹12–20 LPA
Problem Manager₹10–18 LPA
Change Manager₹12–22 LPA
Service Transition Manager₹16–36 LPA
Service Operations Lead₹10–20 LPA

// Proof

STOM graduates, placed

"I completed STOM at Career Cracker and now work as a Major Incident Manager at Infosys. The course was industry-focused, detailed and full of real-world insights — highly recommended for advancing in IT management."

AW
Aayushi Waghmare
Major Incident Manager · Infosys
₹14 LPA
package

"STOM transformed my career. I landed a Change Manager role at Wipro. It covered incident, problem and change management with a practical approach and strong instructor support — perfect for IT managerial roles."

PS
Pragya Singh
Change Manager · Wipro
₹16 LPA
package

// Transparent fees

Pay ₹15,000 to start. The rest, only after you're placed.

No lakhs upfront. Your placement fee applies only once you have a confirmed offer with a verified salary — and it's payable in instalments.

STEP 01

₹15,000

One-time onboarding fee to join your batch and access the portal. That's all you pay to begin.

STEP 02

₹0 during training

Learn, build and interview with full placement support — nothing more is due while you're job-hunting.

STEP 03

Pay after placement

Once you're hired with a verified salary, the placement fee applies — in instalments, scaled to your package.

// Questions, answered

STOM — common questions

Do I need a coding or IT background?+
No. STOM is built for any graduate, including non-technical and career-switching candidates. The skills are process- and management-focused, not programming.
What are the class timings?+
Live weekday evening sessions, roughly 8:30–9:30 PM IST, so you can attend alongside a job or college. Sessions are interactive — never just recordings.
What happens if I'm not placed?+
Placement support — referrals, interview scheduling and prep — continues until you hold an offer. And you only pay the placement fee after you've actually been hired.
How much is the total fee?+
You pay ₹15,000 to start. The remaining placement fee applies only after you're placed, is scaled to your salary bracket, and can be paid in instalments. Our team will walk you through the exact slab on your demo call.
Will I get a certificate?+
Yes — you receive a CareerCracker completion certificate, plus a portfolio of real service-management work to show employers.

Ready to start with STOM?

Book a free demo class, see exactly how we teach, and get your placement plan — before you pay anything beyond ₹15,000.

Preview note: "Enroll now" and "Download brochure" on the live site connect to your existing cart, Razorpay checkout and brochure file for this course — unchanged. Course facts, fees and student outcomes reflect your real STOM track.